Privacy Policy

Effective Date: June 24, 2026

This privacy policy for FLOWCUTTER s.r.o. ("We", "Us" or "Our") tells you how we may collect, use and share your information when you visit our website www.flowcutter.com.

We appreciate your decision to use our website www.flowcutter.com and to trust us with your valuable personal information. In this document, we seek to explain in the clearest terms possible our privacy practices. We strongly encourage you to read this document (and any other related documents) carefully before using the website. If there are any terms or conditions in this document that you do not agree with, please do not use the website, or in case you are already using it, please discontinue the use immediately. By using the website, you are accepting and consenting to the practices described in this Privacy Policy.

1. What information do we collect about you?

When we collect information, we do so to ensure that you get to experience our service seamlessly. For that, we collect business-to-business (B2B) contact details and professional information. We do not knowingly collect any sensitive personal information.

The personal information that we collect about you includes:

• Name

• Email address

• Company name

• Type of inquiry / Message details (such as whether you are requesting a product demo, a technical trial, or sending a general business inquiry)

 

2. How do we collect such information?

We may use any of the following three ways to get information about you:

• The information that you give us: When you fill out a lead generation form, request a product demonstration, or sign up for an account to use our service/product, we will ask you certain questions like your name, email address, or company details.

• The information that we automatically collect from you: When you access our service from a device, we may automatically collect information from your device, such as through the use of cookies.

• Information that we collect from third parties: These third parties can be data aggregators, online directories, or marketing partners from whom we may collect business contact information about you.

 

3. Cookies and similar technologies

Cookies are small packets of information that are placed on your device, so that we can retrieve information about you, such as your login information, your choices on our websites and other information. For more information about cookies and similar technologies, please visit our cookie policy.

4. Do not track requests

We respond to "do not track" requests in the following manner: We do not currently respond to or alter our practices in response to 'Do Not Track' (DNT) browser signals, as there is no uniform industry or legal standard for recognizing them. Users can manage their tracking preferences and opt-out of cookies directly through our cookie consent manager available on the website.

5. Why do we collect information about you?

We collect information about you for a variety of reasons. It helps us, among other things, to serve you better. The following are the ways in which we use the information that we collect about you:

• To contact the user

• To send marketing and promotional communications

• To provide and maintain service

• To manage your account

• To perform a contract with us

• To evaluate and improve our products/services

• To examine the usage trends

• To manage user requests related to business transfers, such as when our business is acquired, amalgamated, merged, restructured, or otherwise sold or transferred to another entity, in whole or in part.

 

6. How long do we retain your information?

We will only keep your personal information for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

7. Do we share your information?

We may share your information with third parties in the following ways:

• Sharing with your consent: When you give consent, we may share your information with third parties for the purposes that are mentioned in the consent notification.

• Legal Obligations: We may disclose information where we arelegally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process. 

• For business transfers: We may share your personal information in connection with, or during the course of negotiations regarding any merger, sale of business assets, financing, or acquisition of all or a part of our business by another entity.

 

8. Sale or sharing of information

We do not sell your personal information to third parties, nor do we share it with third parties for cross-context behavioral advertising.

9. GDPR Disclosures (European Union)

Cross-border data transfers

The information that we collect from you, including your personal data, may be processed in locations outside the European Union (such as by Google LLC for advertising and lead capture tracking), where data transfer laws may differ from those in effect in your jurisdiction. Where the transfer is not to a country classified as 'adequate' by the European Union, we utilize approved Standard Contractual Clauses (SCCs) as appropriate legal safeguards in accordance with the General Data Protection Regulation to ensure that your personal information is adequately protected.

Automatic processing of data

We do not use any automated decision-making or automated profiling of the personal information we collect.

Legal basis for the collection

The General Data Protection Regulation requires us to identify and set out the legal basis for processing your personal information. We process your data based on the following justifications:

• Performance of a contract: Where we have entered into a contract with you, or to take steps prior to entering a contract (such as setting up a product trial).

• Legal obligations: Where we must comply with applicable tax, accounting, or governmental requirements.

• Legitimate interests: Where it is reasonably necessary to achieve our legitimate business interests. Our legitimate interests include B2B marketing, lead generation, network security, and communicating with corporate prospects interested in our SaaS software.

Your Rights under GDPR

In accordance with Articles 12 to 23 of the General Data Protection Regulation, you have the right to request access to, rectification of, restriction of, or erasure of your personal data, as well as the right to object to processing and the right to data portability. To exercise any of these rights, please contact us using the details provided below.

10. UK and US State Privacy Disclosures

Additional Information for United Kingdom Residents

If you are located in the United Kingdom (UK), the processing of your personal data is governed by the UK Data Protection Act 2018 and the UK GDPR. Your rights under the UK GDPR are substantially identical to those provided under the EU GDPR. You may exercise these rights by contacting us at info@flowcutter.com.

Additional Information for United States & California Residents (CCPA/CPRA)

Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), we provide the following disclosures for US and California residents:

1. Categories of Personal Information Collected: In the preceding 12 months, we have collected business-to-business (B2B) contact details and professional information, specifically Identifiers (Name, Email address, Company name) and Commercial Information (the nature of your inquiry, such as requests for product demonstrations or software trials).

2. Purpose of Collection: This information is collected for B2B marketing, lead generation, network security, and business communication.

3. No Sale or Sharing: We do not sell your personal information, nor do we share it for cross-context behavioral advertising. We have not sold or shared any personal information in the preceding 12 months.

4. Your Rights: You have the right to request access to your data, request deletion, correct inaccurate data, and opt-out of future marketing without discrimination. You can exercise these rights by emailing us at info@flowcutter.com.

11. LGPD Disclosures (Brazil)

If you are located in Brazil, the processing of your personal data is subject to the General Data Protection Law (Lei Geral de Proteção de Dados - LGPD). FLOWCUTTER s.r.o. acts as the Data Controller. We process your B2B data based on our legitimate business interest to provide you with information about our software services. In accordance with Article 18 of the LGPD, you have the right to confirm the existence of processing, access your data, correct incomplete or inaccurate data, and request anonymization or deletion.

12. Privacy of children

Our services are strictly directed to businesses and professionals. We do not knowingly provide our services to children, nor do we knowingly collect any information from individuals under the age of 16. If we become aware that we have collected data from a child without verifiable parental consent, we will remove that information from our database immediately.

13. Security of your personal information

We take reasonable, commercially appropriate technical and organizational measures to ensure that the information we collect from you is stored securely and protected against unauthorized access. However, no method of internet transmission or digital storage is 100% secure, and we cannot guarantee absolute security.

14. Links to other websites or apps

On our website, we may provide links to external websites, apps, or services. These are not operated by us and therefore are not governed by our Privacy Policy or practices. We strongly recommend that you review the privacy policies of such external websites before engaging with them.

15. Changes to this privacy policy

We may update this Privacy Policy from time to time to reflect changes in the law or our internal privacy practices. The privacy policy will be effective from the date it is posted on this page.

16. Contact us

For any questions or concerns regarding your privacy, or to exercise any of your rights, you may contact us using the following details:

• Data Controller: FLOWCUTTER s.r.o.

• Registration Address: Třebohostická 564/9, Strašnice, 100 00 Praha, Czechia

• Company ID: 01945947

• Contact Email: info@flowcutter.com